Heart Neckline Hooded Dress

Your Personal Luxury Stylist

Elevate your style with our complimentary Personal Stylist service. From curating the perfect outfit to building a sustainable luxury wardrobe, our expert is here to guide you.

Connect via WhatsApp: https://wa.me/447426741181

Available Mon-Fri, 9:00 AM - 7:00 PM

Message us now for personalized styling advice – where sustainable luxury meets your unique style.

We maintain the highest standards in luxury fashion while adhering to European consumer protection standards. Our return policy ensures the continued excellence of our collections.

Your purchase may be returned within 14 calendar days of delivery, provided all conditions are met. Items must be in pristine condition with all original tags, security labels, and packaging intact. Any signs of wear, alterations, or missing elements will result in return rejection.

To initiate a return:
Contact us via WhatsApp (https://wa.me/447426741181) or email (Info@michelle-clairvaux.com)
• Await approval and shipping label (must ship within 48 hours)
• Returns undergo quality inspection
• Refunds processed within 7 business days

Please note:
• Custom items, intimate apparel, accessories, and final sale items are non-returnable
• International returns accepted (duties/taxes non-refundable)
• Free returns within Europe

Customer Support available Monday-Friday, 9 AM – 5 PM CET.

Michelle&Clairvaux® reserves the right to refuse returns not meeting our standards.