FAYE&CALLA JEWELLERY
THE EVERYDAY EDIT
Pieces to wear on repeat
From understated hoops to layered necklaces, discover contemporary jewellery for every day.
FAYE & CALLA · CUSTOMER CARE
Good to know
Quick answers to the questions we hear most often.
What materials are used in Faye&Calla jewellery?
What materials are used in Faye&Calla jewellery?
Many pieces use stainless steel, with selected gold-tone styles featuring an 18K gold PVD finish. Materials vary by design, so check the product description or read Our Materials.
Can I shower or swim with my jewellery?
Can I shower or swim with my jewellery?
Suitable stainless steel and PVD pieces are designed for everyday water contact. Rinse away salt, chlorine or soap residue and dry them gently. Pearls, stones and delicate details may require extra care. See our Jewellery Care Guide.
Where do you ship, and is delivery free?
Where do you ship, and is delivery free?
We currently ship to the Netherlands, Belgium, Germany and Luxembourg. Eligible delivery options are free for orders of €150 or more. The final rates and estimates appear at checkout. Delivery details.
How can I return an item?
How can I return an item?
We offer a voluntary 30-day return-request period for eligible items, in addition to statutory consumer rights. Eligible EU online purchases generally have a 14-day withdrawal period after delivery. See Returns & Exchanges.
Does my jewellery have a warranty?
Does my jewellery have a warranty?
Eligible manufacturing defects are covered by our additional one-year commercial warranty. This does not restrict your statutory consumer rights. Read the warranty terms for details.
How do I contact Customer Care?
How do I contact Customer Care?
Email Info@FayeCalla.com or visit Customer Support. Please include your order number if your question concerns a purchase.